Contact details

Five Oaks Family Practice 

47 Graham Street

Beswick

Manchester

M11 3BB

Tel 0161 223 4211

Email: mhcc.fiveoaks@nhs.net

Prescription email:

gmicb-mh.fiveoakspxorder@nhs.net

 

https://www.fiveoaksfamilypractice.co.uk/edit/contact-us

IMPORTANT INFORMATION

Please ensure you are aware of the new parking restrictions on Graham Street.

 

Parking fines will now be given if you don't have a parking permit, parked in a desingated bay or the car park at the practice. This applies to all roads in the area.

 

Please click the information below for further information:

 

 

https://www.manchester.gov.uk/info/500347/resident_parking_schemes/8686/eastlands_residents_parking_scheme

Patient Information

PATIENT NOTICE!!!
WEIGHT LOSS INJECTIONS
The NHS has been told to prepare services for patients wanting to lose weight using weight loss injections (Mounjaro). An original target date was set for the 23rd of June for everything to be ready but plans have not been completed yet and a service is not ready for now or for then.
The NHS will be starting with patients with the highest risk before making it more available to others but this will be a long process over years due to the high numbers.
The current guidance is that they will start with patients who have a BMI of 40 or above, PLUS four or more of the following health conditions
- high blood pressure (on treatment),
- high cholesterol levels requiring treatment (or high levels without treatment),
- obstructive sleep apnoea needing treatment such as CPAP,
- cardiovascular disease (such as ischaemic heart disease, strokes, heart failure, peripheral vascular disease)
- type 2 diabetes.
We are not able to start this for anyone who does not reach this criteria set by the NHS and that is only when a service is set up and offered for GPs to run.
Please don't arrange an appointment to ask for Mounjaro for weight loss at the moment, as we are not able to start it yet.
Please follow the link below for further guidance
Thank You

Welcome to Five Oaks Family Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for your to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. 

We hope you enjoy having a look around the site and familiarising yourself with some of the online features, such as ordering a repeat prescription, booking and cancelling of an appointment, and registering with the practice. 

Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way to help us continue to enhance the way we look after you. 

Training practice

We are a training practice and provide placements for GP registrars and student nurses.  You may be offered an appointment with one of our Registrars and from time to time they may ask permission to video the consultation. 

Students may be present during an appointment you have with your GP or Nurse. If you have any objections to any of the above, please let the Reception staff, GP or Nurse know.

Opening Times

Please select a site
Opening Times

When We Are Closed

Appointments

It is important to let the practice know if you cannot attend an appointment or no longer need a telephone call
The number of DNAs (did not attend) is increasing
In July 2025, there were 76 DNA's with the nursing team and 151 DNA's with the GP’s, 7 of those appointments were booked on the day as an emergency.
Without informing us, we cannot offer this appointment to a patient who needs it which increases waiting times for all and wastes valuable NHS time.
If a patient fails to attend an appointment without notice, a text message orletter will be sent.
If a patient fails to attend a second appointment without notice within a 12 month period, a further letter will be sent
If a patient fails to attend a third appointment within the same 12 month period, a decision will be made by the partners and management as to whether the patient is removed from the practice list
All letters are saved in the patient's health record and are valid for a 12 month period

Upcoming Bank Holiday and Training Afternoons

 The practice will be closed for training on Thursday 28th August 2025 between 13.00 and 18.30.

If you require medical help when we are closed please contact NHS111

In the case of a life threatening emergency please call 999

The surgery will reopen on  Friday 29th August 2025 at 8.00 am

 

The practice will be closed on the following bank holidays

 

Bank Holidays

Monday 25h August 2025

Christmas Holiday

Christmas day Thursday 25th December 2025

Boxing day Friday 26th December 2025

2026

New Years Day Thursday 1st January 2026

 

 

 

 

Prescription Requests

From 1st July 2023 the practice will no longer be accepting prescription requests over the phone, unless you are over 80 or housebound. These reqeusts will be taken between 11.00 and 12.00 noon. For patients who do not meet this criteria please bring your request to the surgery or alternatively, you can email the practice to gmicb-mh.fiveoakspxorder@nhs.net 

We encourge our patients to register on the NHS app to order their medication. 

The NHS App provides a convenient way to request repeat prescriptions. Patients can order their medications through the app and have them sent to a pharmacy of their choice. 
 
Here's a breakdown of how it works:
1. Access the NHS App: Download and log in to the NHS App on your mobile device or access the NHS website. 
 
2. Locate the Repeat Prescription Service: Find the "Repeat Prescriptions" section within the app, usually on the homepage. 
 
3. Select Your Medications: Choose the medications you need from the list of repeat prescriptions. 
 
4. Choose a Pharmacy: You can nominate or change your preferred pharmacy within the app. 
 
5. Request the Prescription: Confirm your choices and submit your request. 
 
6. Track Your Request: You can view the status of your prescription request in the app, including whether it's been approved. 
 
7. Collect Your Medication: Once the prescription is approved, you can collect your medication from your nominated pharmacy. 
 
Key benefits:
  • Convenience: Order prescriptions anytime, anywhere, without needing to contact your GP directly. 
     
  • Choice: Select your preferred pharmacy and have your medication delivered there. 
     
  • Control: Track the progress of your prescription requests within the app. 

Covid-19 Vaccinations

TBC. Patients will recieve a text message inviting them to the clinics when they become available.

Vaccination programmes

Seasonal Vaccinations 
RSV (Respiratory Syncytial Virus) Vaccine
This is a new vaccine for patients once they turn 75 years of age, they remain eligible until they turn 80 (this can be given all year round)
From September there is a catch up campaign for everyone aged between 75 & 79 years (on 1st Sept 24) The RSV vaccine protects against lung & respiratory tract infections. Pregnant ladies are also eligible after 28 weeks, please see your midwife. This vaccine cannot be given at the same time as any other vaccine.
Flu Vaccine
In September we will be starting to invite all 2 & 3 year old's & pregnant ladies (20 weeks plus) for their flu vaccines.
NHS England have advised we cannot vaccinate other eligible groups until October.
All our flu vaccines are ordered for eligible patients, please support your Practice by having your flu vaccine here.
Anyone eligible for pneumonia or shingles vaccine will be offered also.
Invitations will be sent to all eligable patients shortly via a a text message with a link to book an appointment or telephone the surgery to make an appointment.

Patient Partication group

Patient Participation Group

Join our patient participation group to get involved.

The PPG group meet quarterly at the practice.

Patient Participation Group

Register for Online Services

Our practice now ofers a wide range of services through the NHS App

Please watch the youtube video to see how the NHS app works and the benefits this could offer you

https://www.nhs.uk/nhs-app

Friends & Family

The Friends and Family Test (FFT) is a survey used by the NHS to gather patient feedback on their experiences with healthcare services, including primary care practices like Five Oaks Family Practice. Patients are asked how likely they are to recommend the service to friends and family, and can also provide comments to explain their score and suggest areas for improvement. 

Here's a more detailed explanation:
  • What is the FFT?
    It's a simple questionnaire designed to capture patient views on their care. 
     
  • How is it used?
    The FFT asks patients about their overall experience and their likelihood of recommending the service. 
     
  • Why is it important?
    The feedback helps healthcare providers understand what is working well and where improvements can be made, ensuring better care for all. 
     
  • At Five Oaks Family Practice:
    You can expect to be asked questions about your experience at Five Oaks, and you'll have the opportunity to provide detailed feedback. 
     
  • Anonymity:
    The FFT is designed to be anonymous, so you can share your honest opinions without worry. 
     
  • How to participate:
    You may  receivce a text message after you have visited the practice or given a survey form to complete.
     
    Click the link below to see the latest figures 

July 25.pdf
Patient Survey

Patient Survey

Read some of our feedback and leave your own.

https://gp-patient.co.uk/patientexperience/results?code=P84004

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Page last reviewed: 06 August 2025
Page created: 23 December 2021