Appointments

Appointments System

For appointment requests during opening hours telephone 0161 223 4211 

For your convenience all consultations with doctors and nurses are by appointment.

Routine appointments are bookable one month in advance.

Please telephone the surgery or call in person during opening times to make any appointments. A separate appointment is needed for each person seeing the doctor or nurse. Please do not bring lots of problems to one appointment. If you have more than one problem please book a double appointment. If you are more than 15 minutes late for an appointment it is possible you will not be seen.

The surgery also offers limited SAME DAY appointments for emergencies. 

You are free to consult with any doctor/nurse within the practice regardless of which one you may have registered with. It is a good idea to stay with a particular doctor for a particular problem. You may express a preference to receive services from a particular doctor/nurse. We will endeavour to comply with reasonable requests, but it might not always be possible to see the doctor/nurse of your choice. Under these circumstances the reasons would be explained to you.

Home Visits

Home visits are at the discretion of the doctor and should only be made when it is impossible for the patient to get to the surgery. In particular most children can be brought safely to the surgery. Cold or wet weather is not a justifiable reason to request a home visit. Please remember the doctor can see five patients at the surgery in the time it takes to do one home visit.

When the condition of the patient does require a home visit please telephone the surgery before 10:00 where possible.

Home visits normally take place after morning surgery from 11.30 onwards. If you think it is an emergency such as chest pain, severe difficulty in breathing or excessive bleeding/collapse you must call 999.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

Please select a site

Training Practice

We are a training practice and provide placements for GP registrars, medical students and student nurses. You may be offered an appointment with one of our registrars and from time to time they may ask permission to video tape the consultation.

Students may be present during an appointment you have with your GP or Nurse. If you have any objection to any of the above please let the reception staff, doctor or nurse know.